Support
Have a look on your NumberWorks@home CD and note the version number. It has been displayed in the
image to the right, with the version number highlighted. If your version number appears in the table below, it
is recommended that you download the patch onto your computer and install it. (A patch is
a small file that will fix minor issues in the software). A list of the changes for each version
is also displayed:
| Version |
Download link and patch details |
File Size |
| v1.10 |
NumberWorks@home v1.10 Patch (issued 18/04/2007)
- Now Windows Vista compatible!
- Fixes the missing games problem that occurred on some computers with v1.10.
Installing this patch will update you to v1.11!
|
998 Kb |
v1.06
or
v1.07 |
NumberWorks@home v1.06/v1.07 Patch (issued 09/03/2006)
- Fixes the "Cannot write to data/config.ini" problem.
- Fixes the report screen bug.
- Missing file "Scr\Help\MakeMathsFun4.jpg" installed.
- Updates other important files to the latest version.
Installing this patch will update you to v1.09!
|
2,204 Kb |
| v1.01 |
NumberWorks@home v1.01 Patch (issued 28/11/2005)
- Added a Deregister button in the Options screen.
|
2,085 Kb |
| v1.00 |
NumberWorks@home v1.00 Patch (issued 09/06/2005)
- In skiing the player can longer go off the side of the screen.
- In Stixx a critical bug was found that was causing a "range check error".
- In the "test yourself" program it was possible to get "stuck" in the table selection screen if the user pressed the F1 key.
- Turtle tumble has been slowed down and a spelling mistake removed.
- The NumberWorks@home launcher has been made more lenient as to when it will allow the user to launch NumberWorks@home.
- Cyril the centipede will no longer ask questions with -99.
- The launcher has an option to "Not show the intro". Tick this if you are having problems with the introduction animation. Go to the option screen.
- The registration screen font has been changed so the Computer ID is more readable.
|
5,028 Kb |
Technical Problems and Solutions
An error occurs when I click the START button in NumberWorks@home. What do I do?
The introduction animation is failing. Either reinstall Flash (available on the cd-rom), or go into options and select "do not show introduction".
I get a "class not accepted" error when I press START. I am using Windows 98.
The original Windows 98 does not run NumberWorks@home without installing the Microsoft Jet Database Engine below.
I get the error message "Provider cannot be found. It may not be properly installed" error when I press START. I am using Windows 98.
The MicroSoft Jet database engine has become corrupt. Re-install the Microsoft Jet Database Engine below.
I get a "cannot write to data/config.ini" error. I am using Windows XP.
NumberWorks@home requires administrator rights to run correctly. See the Windows XP section below for the solution. Also check that you have updated to v1.09 by downloading and installing the patch above.
The mouse is very sluggish and moves slowly.
Click the Options button on the NumberWorks@home launcher. In the top section "Change Screen Properties", set it to either "800x600 resolution" or "no resizing".
Windows 95 and Windows 98 Users
The NumberWorks@home CD will run on a Windows 95 or 98 (first edition) computer by updating the Microsoft
Jet database engine. If you get an error message after the NumberWorks@home introduction animation, download and
install the following patch:
- Microsoft Jet Database Engine (Windows 95 and 98 first edition only, issued 08/08/2005, size 3,872 Kb)
Windows XP Users
The NumberWorks@home CD requires administrator rights to run correctly. If the user account is not an administrator
you may receive an error such as:
- Cannot write to data/config.ini
To fix this problem you will need to logoff Windows XP, then re-login as an administrator account and change
the user account to have administrator rights. Consult your Windows XP manual for help with this. (Note: This
error will only occur if whoever setup your computer specifically went in and changed the user account to be
a limited access account. Other software such as Microsoft Office 2003 will not function correctly without
administrator rights).
Also check that you have updated to v1.09 by downloading and installing the patch above.
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